ISSN 2394-5125
 

Research Article 


THE ROLE OF ISLAMIC RELATIONSHIP VALUE AND COLLABORATIVE CAPABILITY TO STRENGTHEN RELATIONSHIP QUALITY IN INDONESIA INDUSTRY

Jasanta Peranginangin.

Abstract
Collaborative capabilities and Islamic relationship value are important factors for an organization in creating a long-term relationship with its customers. This study focused on the role of collaborative capabilities and Islamic relationship value in strengthening the organization relationship quality with the customers. The author conducted the study on how the organization interacted intensively with the customers by applying structured equation modeling with Analysis Of Moment Structure, goodness of fit indiches, i.e. chi square, significance probability, Goodness of Fit Index, Adjusted Goodness of Fit Index, Comparative Fit Index, Tucker Lewis Index, The Root Mean Square Error Approximation, and The Minimum Sample Discrepency Function. The study found that the collaborative capabilities had a significant effect on the relationship quality. The research originality contributed to the creation of the quality relationship under Islamic relationship value and collaborative capabilities. This research will contributed to the body of knowledge, particularly in marketing management science.

Key words: Adaptive Selling, Islamic Relationship Value, Collaborative Capability, Relationship Quality


 
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How to Cite this Article
Pubmed Style

Jasanta Peranginangin. THE ROLE OF ISLAMIC RELATIONSHIP VALUE AND COLLABORATIVE CAPABILITY TO STRENGTHEN RELATIONSHIP QUALITY IN INDONESIA INDUSTRY. JCR. 2020; 7(9): 607-612. doi:10.31838/jcr.07.09.120


Web Style

Jasanta Peranginangin. THE ROLE OF ISLAMIC RELATIONSHIP VALUE AND COLLABORATIVE CAPABILITY TO STRENGTHEN RELATIONSHIP QUALITY IN INDONESIA INDUSTRY. http://www.jcreview.com/?mno=112236 [Access: April 18, 2021]. doi:10.31838/jcr.07.09.120


AMA (American Medical Association) Style

Jasanta Peranginangin. THE ROLE OF ISLAMIC RELATIONSHIP VALUE AND COLLABORATIVE CAPABILITY TO STRENGTHEN RELATIONSHIP QUALITY IN INDONESIA INDUSTRY. JCR. 2020; 7(9): 607-612. doi:10.31838/jcr.07.09.120



Vancouver/ICMJE Style

Jasanta Peranginangin. THE ROLE OF ISLAMIC RELATIONSHIP VALUE AND COLLABORATIVE CAPABILITY TO STRENGTHEN RELATIONSHIP QUALITY IN INDONESIA INDUSTRY. JCR. (2020), [cited April 18, 2021]; 7(9): 607-612. doi:10.31838/jcr.07.09.120



Harvard Style

Jasanta Peranginangin (2020) THE ROLE OF ISLAMIC RELATIONSHIP VALUE AND COLLABORATIVE CAPABILITY TO STRENGTHEN RELATIONSHIP QUALITY IN INDONESIA INDUSTRY. JCR, 7 (9), 607-612. doi:10.31838/jcr.07.09.120



Turabian Style

Jasanta Peranginangin. 2020. THE ROLE OF ISLAMIC RELATIONSHIP VALUE AND COLLABORATIVE CAPABILITY TO STRENGTHEN RELATIONSHIP QUALITY IN INDONESIA INDUSTRY. Journal of Critical Reviews, 7 (9), 607-612. doi:10.31838/jcr.07.09.120



Chicago Style

Jasanta Peranginangin. "THE ROLE OF ISLAMIC RELATIONSHIP VALUE AND COLLABORATIVE CAPABILITY TO STRENGTHEN RELATIONSHIP QUALITY IN INDONESIA INDUSTRY." Journal of Critical Reviews 7 (2020), 607-612. doi:10.31838/jcr.07.09.120



MLA (The Modern Language Association) Style

Jasanta Peranginangin. "THE ROLE OF ISLAMIC RELATIONSHIP VALUE AND COLLABORATIVE CAPABILITY TO STRENGTHEN RELATIONSHIP QUALITY IN INDONESIA INDUSTRY." Journal of Critical Reviews 7.9 (2020), 607-612. Print. doi:10.31838/jcr.07.09.120



APA (American Psychological Association) Style

Jasanta Peranginangin (2020) THE ROLE OF ISLAMIC RELATIONSHIP VALUE AND COLLABORATIVE CAPABILITY TO STRENGTHEN RELATIONSHIP QUALITY IN INDONESIA INDUSTRY. Journal of Critical Reviews, 7 (9), 607-612. doi:10.31838/jcr.07.09.120