Abstract

This study seeks to uncover and evaluate the critical success factors of e-business management through a quantitative investigation. Modern business operations have embraced e-business as a necessary component as it allows companies to strengthen their competitive position. The results show that several essential success elements, such as secure online transactions, effective website design and usability, customer trust and happiness, effective supply chain management, and digital marketing tactics, have a major impact on e-business management. The success of e-business was also found to be significantly influenced by company culture, leadership support, and IT infrastructure. The knowledge gained from this research will help e-business managers focus on the essential elements needed to succeed in the online economy. Organizations can improve their e-business operations, improve customer experiences, and obtain a competitive edge in the constantly changing digital environment. The researcher had considered 200 people from different e- business sectors to know Critical Success Factors and its impact on E-Business Management and concludes that there is significant impact Critical Success Factors on E-Business Management.

Description