ISSN 2394-5125
 

Research Article 


RELATIONSHIPS BETWEEN TRUST, ORGANIZATIONAL JUSTICE AND PERFORMANCE APPRAISAL SATISFACTION: EVIDENCE FROM PUBLIC HIGHER EDUCATIONAL INSTITUTION IN MALAYSIA

Saraih, U. N., Mohd Karim, K., Irza Hanie Abu Samah, Amlus, M. H., Aida Nazima Abashah.

Abstract
The main objective of this present study is to reveal the role of trust as a mediator in the
relationship between organizational justice and performance appraisal satisfaction. This study is carried out by
distributing questionnaire among 340 staffs. In this research, the questionnaire is administered to staffs from
various schools in one of the Malaysian Public Higher Educational Institution (PHEI). Data are analysed by
using the PROCESS (Hayes, 2013). As a result, a significant effect of organizational justice on performance
appraisal satisfaction with trust as the mediator F(2, 337)=.396, p<.01, R2=.7016, β=.7813, t(337)=21.29, p<.01
is found in this study. A Sobel test is conducted and found a mediation on the model (z=3.2447, p=.00,
K2=.0213). Therefore, it is found that trust mediated the relationship between organizational justice and
performance appraisal satisfaction. Cultivating the degree of trust among staffs towards the performance
appraisal satisfaction; and creating a conductive environment for staffs to improve their perceived organizational
justice are the best strategies to achieve the goal for performance appraisal satisfaction in this institution.
Theoretical and practical implications based on the results of this study are highlighted. In this line, few
suggestions for the institution management are provided.

Key words: Performance appraisal satisfaction; organizational justice; trust


 
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How to Cite this Article
Pubmed Style

Saraih, U. N., Mohd Karim, K., Irza Hanie Abu Samah, Amlus, M. H., Aida Nazima Abashah. RELATIONSHIPS BETWEEN TRUST, ORGANIZATIONAL JUSTICE AND PERFORMANCE APPRAISAL SATISFACTION: EVIDENCE FROM PUBLIC HIGHER EDUCATIONAL INSTITUTION IN MALAYSIA. JCR. 2020; 7(16): 953-960. doi:10.31838/jcr.07.16.122


Web Style

Saraih, U. N., Mohd Karim, K., Irza Hanie Abu Samah, Amlus, M. H., Aida Nazima Abashah. RELATIONSHIPS BETWEEN TRUST, ORGANIZATIONAL JUSTICE AND PERFORMANCE APPRAISAL SATISFACTION: EVIDENCE FROM PUBLIC HIGHER EDUCATIONAL INSTITUTION IN MALAYSIA. http://www.jcreview.com/?mno=4011 [Access: June 01, 2021]. doi:10.31838/jcr.07.16.122


AMA (American Medical Association) Style

Saraih, U. N., Mohd Karim, K., Irza Hanie Abu Samah, Amlus, M. H., Aida Nazima Abashah. RELATIONSHIPS BETWEEN TRUST, ORGANIZATIONAL JUSTICE AND PERFORMANCE APPRAISAL SATISFACTION: EVIDENCE FROM PUBLIC HIGHER EDUCATIONAL INSTITUTION IN MALAYSIA. JCR. 2020; 7(16): 953-960. doi:10.31838/jcr.07.16.122



Vancouver/ICMJE Style

Saraih, U. N., Mohd Karim, K., Irza Hanie Abu Samah, Amlus, M. H., Aida Nazima Abashah. RELATIONSHIPS BETWEEN TRUST, ORGANIZATIONAL JUSTICE AND PERFORMANCE APPRAISAL SATISFACTION: EVIDENCE FROM PUBLIC HIGHER EDUCATIONAL INSTITUTION IN MALAYSIA. JCR. (2020), [cited June 01, 2021]; 7(16): 953-960. doi:10.31838/jcr.07.16.122



Harvard Style

Saraih, U. N., Mohd Karim, K., Irza Hanie Abu Samah, Amlus, M. H., Aida Nazima Abashah (2020) RELATIONSHIPS BETWEEN TRUST, ORGANIZATIONAL JUSTICE AND PERFORMANCE APPRAISAL SATISFACTION: EVIDENCE FROM PUBLIC HIGHER EDUCATIONAL INSTITUTION IN MALAYSIA. JCR, 7 (16), 953-960. doi:10.31838/jcr.07.16.122



Turabian Style

Saraih, U. N., Mohd Karim, K., Irza Hanie Abu Samah, Amlus, M. H., Aida Nazima Abashah. 2020. RELATIONSHIPS BETWEEN TRUST, ORGANIZATIONAL JUSTICE AND PERFORMANCE APPRAISAL SATISFACTION: EVIDENCE FROM PUBLIC HIGHER EDUCATIONAL INSTITUTION IN MALAYSIA. Journal of Critical Reviews, 7 (16), 953-960. doi:10.31838/jcr.07.16.122



Chicago Style

Saraih, U. N., Mohd Karim, K., Irza Hanie Abu Samah, Amlus, M. H., Aida Nazima Abashah. "RELATIONSHIPS BETWEEN TRUST, ORGANIZATIONAL JUSTICE AND PERFORMANCE APPRAISAL SATISFACTION: EVIDENCE FROM PUBLIC HIGHER EDUCATIONAL INSTITUTION IN MALAYSIA." Journal of Critical Reviews 7 (2020), 953-960. doi:10.31838/jcr.07.16.122



MLA (The Modern Language Association) Style

Saraih, U. N., Mohd Karim, K., Irza Hanie Abu Samah, Amlus, M. H., Aida Nazima Abashah. "RELATIONSHIPS BETWEEN TRUST, ORGANIZATIONAL JUSTICE AND PERFORMANCE APPRAISAL SATISFACTION: EVIDENCE FROM PUBLIC HIGHER EDUCATIONAL INSTITUTION IN MALAYSIA." Journal of Critical Reviews 7.16 (2020), 953-960. Print. doi:10.31838/jcr.07.16.122



APA (American Psychological Association) Style

Saraih, U. N., Mohd Karim, K., Irza Hanie Abu Samah, Amlus, M. H., Aida Nazima Abashah (2020) RELATIONSHIPS BETWEEN TRUST, ORGANIZATIONAL JUSTICE AND PERFORMANCE APPRAISAL SATISFACTION: EVIDENCE FROM PUBLIC HIGHER EDUCATIONAL INSTITUTION IN MALAYSIA. Journal of Critical Reviews, 7 (16), 953-960. doi:10.31838/jcr.07.16.122