ISSN 2394-5125
 

Research Article 


INFORMATION REAL-TIME DELIVERY (IRTD) SYSTEM BASED INTERNET OF THING (IOT) IN FORWARDING INDUSTRY

Rahimah Kassim, Hasnah Mustapa, Fauziah Abdul Rahman, Helmi Adly Mohd Noor,Zirawani Baharum.

Abstract
Logistic sector, particularly in the container haulage industry, is dealing with million shipments of cargo every day, origin and destination, size, weight, content, and location are all tracked across the global delivery network. The container in and out at the port causes congestion and effectson truck late delivery. This issue resulted incontainer haulage invariably received lots of complaints by the customer concerning the cargo delay without the customer grasp precisely situation.The cargo delays happen caused by waiting time at the port terminal, customs clearance, road congestion, bad weather, the breakdown of truck and shortage of driver.Thus, this study seeks to explore the related issues towards further improvements on delays notification. The qualitative research was adopted in the study and data were collected from related expert participants in three different areas, namely haulage, forwarding agent and technology service provider. This research focuses on the current process of delivery notification status to the customer and redesigns a new model of information real-time delivery system based Internet of Thing (IoT) at the haulage industry. Furthermore, this research will determine the expected benefits of the IRTD system inthe haulage industry. This study is about the Information Real-Time Delivery Systems (IRTDS) through the Internet of Things (IoT) for real-time monitoring and updated delivery systems to the stakeholders. Business Process Re-engineeringemployed in this study to provide holistic guidance about a development model of IRTDSthrough the Internet of things as innovation in a haulage industry environment.

Key words: IoT, Real-Time, Haulage industry, Business Process Redesign


 
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How to Cite this Article
Pubmed Style

Rahimah Kassim, Hasnah Mustapa, Fauziah Abdul Rahman, Helmi Adly Mohd Noor,Zirawani Baharum. INFORMATION REAL-TIME DELIVERY (IRTD) SYSTEM BASED INTERNET OF THING (IOT) IN FORWARDING INDUSTRY. JCR. 2020; 7(8): 768-775. doi:10.31838/jcr.07.08.165


Web Style

Rahimah Kassim, Hasnah Mustapa, Fauziah Abdul Rahman, Helmi Adly Mohd Noor,Zirawani Baharum. INFORMATION REAL-TIME DELIVERY (IRTD) SYSTEM BASED INTERNET OF THING (IOT) IN FORWARDING INDUSTRY. http://www.jcreview.com/?mno=112823 [Access: April 17, 2021]. doi:10.31838/jcr.07.08.165


AMA (American Medical Association) Style

Rahimah Kassim, Hasnah Mustapa, Fauziah Abdul Rahman, Helmi Adly Mohd Noor,Zirawani Baharum. INFORMATION REAL-TIME DELIVERY (IRTD) SYSTEM BASED INTERNET OF THING (IOT) IN FORWARDING INDUSTRY. JCR. 2020; 7(8): 768-775. doi:10.31838/jcr.07.08.165



Vancouver/ICMJE Style

Rahimah Kassim, Hasnah Mustapa, Fauziah Abdul Rahman, Helmi Adly Mohd Noor,Zirawani Baharum. INFORMATION REAL-TIME DELIVERY (IRTD) SYSTEM BASED INTERNET OF THING (IOT) IN FORWARDING INDUSTRY. JCR. (2020), [cited April 17, 2021]; 7(8): 768-775. doi:10.31838/jcr.07.08.165



Harvard Style

Rahimah Kassim, Hasnah Mustapa, Fauziah Abdul Rahman, Helmi Adly Mohd Noor,Zirawani Baharum (2020) INFORMATION REAL-TIME DELIVERY (IRTD) SYSTEM BASED INTERNET OF THING (IOT) IN FORWARDING INDUSTRY. JCR, 7 (8), 768-775. doi:10.31838/jcr.07.08.165



Turabian Style

Rahimah Kassim, Hasnah Mustapa, Fauziah Abdul Rahman, Helmi Adly Mohd Noor,Zirawani Baharum. 2020. INFORMATION REAL-TIME DELIVERY (IRTD) SYSTEM BASED INTERNET OF THING (IOT) IN FORWARDING INDUSTRY. Journal of Critical Reviews, 7 (8), 768-775. doi:10.31838/jcr.07.08.165



Chicago Style

Rahimah Kassim, Hasnah Mustapa, Fauziah Abdul Rahman, Helmi Adly Mohd Noor,Zirawani Baharum. "INFORMATION REAL-TIME DELIVERY (IRTD) SYSTEM BASED INTERNET OF THING (IOT) IN FORWARDING INDUSTRY." Journal of Critical Reviews 7 (2020), 768-775. doi:10.31838/jcr.07.08.165



MLA (The Modern Language Association) Style

Rahimah Kassim, Hasnah Mustapa, Fauziah Abdul Rahman, Helmi Adly Mohd Noor,Zirawani Baharum. "INFORMATION REAL-TIME DELIVERY (IRTD) SYSTEM BASED INTERNET OF THING (IOT) IN FORWARDING INDUSTRY." Journal of Critical Reviews 7.8 (2020), 768-775. Print. doi:10.31838/jcr.07.08.165



APA (American Psychological Association) Style

Rahimah Kassim, Hasnah Mustapa, Fauziah Abdul Rahman, Helmi Adly Mohd Noor,Zirawani Baharum (2020) INFORMATION REAL-TIME DELIVERY (IRTD) SYSTEM BASED INTERNET OF THING (IOT) IN FORWARDING INDUSTRY. Journal of Critical Reviews, 7 (8), 768-775. doi:10.31838/jcr.07.08.165