ISSN 2394-5125
 

Research Article 


IMPACT ON CUSTOMER SATISFACTION TOWARDS THE BSNL SERVICES IN KANYAKUMARI DISTRICT

H. Sukanya.

Abstract
Everybody in this world is a consumer. All consumers are buyer and all buyers are not consumers. In this study the customer satisfaction towards the BSNL services are analyzed. For this purpose a survey was conducted among 200 samples respondents with the help of the structured interview schedule. The collected data are processed with the help of SPSS packages. The finding of the study shows that the demographic factors of the respondents are impact the BSNL service.

Key words: Customer Satisfaction, Customer Attitude and Demographic Factors


 
ARTICLE TOOLS
Abstract
PDF Fulltext
How to cite this articleHow to cite this article
Citation Tools
Related Records
 Articles by H. Sukanya
on Google
on Google Scholar


How to Cite this Article
Pubmed Style

H. Sukanya. IMPACT ON CUSTOMER SATISFACTION TOWARDS THE BSNL SERVICES IN KANYAKUMARI DISTRICT. JCR. 2020; 7(10): 1933-1936. doi:10.31838/jcr.07.19.340


Web Style

H. Sukanya. IMPACT ON CUSTOMER SATISFACTION TOWARDS THE BSNL SERVICES IN KANYAKUMARI DISTRICT. http://www.jcreview.com/?mno=112570 [Access: August 17, 2021]. doi:10.31838/jcr.07.19.340


AMA (American Medical Association) Style

H. Sukanya. IMPACT ON CUSTOMER SATISFACTION TOWARDS THE BSNL SERVICES IN KANYAKUMARI DISTRICT. JCR. 2020; 7(10): 1933-1936. doi:10.31838/jcr.07.19.340



Vancouver/ICMJE Style

H. Sukanya. IMPACT ON CUSTOMER SATISFACTION TOWARDS THE BSNL SERVICES IN KANYAKUMARI DISTRICT. JCR. (2020), [cited August 17, 2021]; 7(10): 1933-1936. doi:10.31838/jcr.07.19.340



Harvard Style

H. Sukanya (2020) IMPACT ON CUSTOMER SATISFACTION TOWARDS THE BSNL SERVICES IN KANYAKUMARI DISTRICT. JCR, 7 (10), 1933-1936. doi:10.31838/jcr.07.19.340



Turabian Style

H. Sukanya. 2020. IMPACT ON CUSTOMER SATISFACTION TOWARDS THE BSNL SERVICES IN KANYAKUMARI DISTRICT. Journal of Critical Reviews, 7 (10), 1933-1936. doi:10.31838/jcr.07.19.340



Chicago Style

H. Sukanya. "IMPACT ON CUSTOMER SATISFACTION TOWARDS THE BSNL SERVICES IN KANYAKUMARI DISTRICT." Journal of Critical Reviews 7 (2020), 1933-1936. doi:10.31838/jcr.07.19.340



MLA (The Modern Language Association) Style

H. Sukanya. "IMPACT ON CUSTOMER SATISFACTION TOWARDS THE BSNL SERVICES IN KANYAKUMARI DISTRICT." Journal of Critical Reviews 7.10 (2020), 1933-1936. Print. doi:10.31838/jcr.07.19.340



APA (American Psychological Association) Style

H. Sukanya (2020) IMPACT ON CUSTOMER SATISFACTION TOWARDS THE BSNL SERVICES IN KANYAKUMARI DISTRICT. Journal of Critical Reviews, 7 (10), 1933-1936. doi:10.31838/jcr.07.19.340