ISSN 2394-5125
 

Research Article 


ORGANIZATIONAL COMMUNICATION PRACTICES OF A STATE UNIVERSITY IN POST INTERNATIONAL ORGANIZATION FOR STANDARDIZATION CERTIFICATION

Josiefel M. Zamora, Giged Battung.

Abstract
Communication is essential in the context of organizational process because it is a way of transferring ideas to upper administration to grassroot and International Organization for Standardization is a way of improving it. It is therefore the motivation of this study to ascertain the communication processes of Isabela State University –San Mariano Campus before and after the International Organization for Standardization accreditation. Descriptive Comparative research design was utilized among the 54 teaching and non-teaching staff of the said organization using the self-made questionnaire which was piloted for validity testing. For the gathering of data, the researchers floated the questionnaire to those who experience the pre implementation of the ISO certification for initial assessment then after the implementation, the researchers again floated the data gathering tool to those who participated in the study in the first phase and assessment of the respondents before and after the implementation of the ISO accreditation was compared. Mean and paired t-test were also used for the treatment of data gathered. Result shows that organizational communication processes of the University along with general practices on Vision and Mission, Documentation, Practices on Planning, Practices on Support, and Customer Communication significantly improve as manifested by the p-value lower than the set alpha value. This study therefore conclude that International Organization for Standardization-accreditation improves the organizational communication of Isabela State University – San Mariano Campus.

Key words: Accreditation, Communication Support, Improvement, Isabela State University-San Mariano


 
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Pubmed Style

Josiefel M. Zamora, Giged Battung. ORGANIZATIONAL COMMUNICATION PRACTICES OF A STATE UNIVERSITY IN POST INTERNATIONAL ORGANIZATION FOR STANDARDIZATION CERTIFICATION . JCR. 2020; 7(11): 120-122. doi:10.31838/jcr.07.11.18


Web Style

Josiefel M. Zamora, Giged Battung. ORGANIZATIONAL COMMUNICATION PRACTICES OF A STATE UNIVERSITY IN POST INTERNATIONAL ORGANIZATION FOR STANDARDIZATION CERTIFICATION . http://www.jcreview.com/?mno=110839 [Access: May 29, 2020]. doi:10.31838/jcr.07.11.18


AMA (American Medical Association) Style

Josiefel M. Zamora, Giged Battung. ORGANIZATIONAL COMMUNICATION PRACTICES OF A STATE UNIVERSITY IN POST INTERNATIONAL ORGANIZATION FOR STANDARDIZATION CERTIFICATION . JCR. 2020; 7(11): 120-122. doi:10.31838/jcr.07.11.18



Vancouver/ICMJE Style

Josiefel M. Zamora, Giged Battung. ORGANIZATIONAL COMMUNICATION PRACTICES OF A STATE UNIVERSITY IN POST INTERNATIONAL ORGANIZATION FOR STANDARDIZATION CERTIFICATION . JCR. (2020), [cited May 29, 2020]; 7(11): 120-122. doi:10.31838/jcr.07.11.18



Harvard Style

Josiefel M. Zamora, Giged Battung (2020) ORGANIZATIONAL COMMUNICATION PRACTICES OF A STATE UNIVERSITY IN POST INTERNATIONAL ORGANIZATION FOR STANDARDIZATION CERTIFICATION . JCR, 7 (11), 120-122. doi:10.31838/jcr.07.11.18



Turabian Style

Josiefel M. Zamora, Giged Battung. 2020. ORGANIZATIONAL COMMUNICATION PRACTICES OF A STATE UNIVERSITY IN POST INTERNATIONAL ORGANIZATION FOR STANDARDIZATION CERTIFICATION . Journal of Critical Reviews, 7 (11), 120-122. doi:10.31838/jcr.07.11.18



Chicago Style

Josiefel M. Zamora, Giged Battung. "ORGANIZATIONAL COMMUNICATION PRACTICES OF A STATE UNIVERSITY IN POST INTERNATIONAL ORGANIZATION FOR STANDARDIZATION CERTIFICATION ." Journal of Critical Reviews 7 (2020), 120-122. doi:10.31838/jcr.07.11.18



MLA (The Modern Language Association) Style

Josiefel M. Zamora, Giged Battung. "ORGANIZATIONAL COMMUNICATION PRACTICES OF A STATE UNIVERSITY IN POST INTERNATIONAL ORGANIZATION FOR STANDARDIZATION CERTIFICATION ." Journal of Critical Reviews 7.11 (2020), 120-122. Print. doi:10.31838/jcr.07.11.18



APA (American Psychological Association) Style

Josiefel M. Zamora, Giged Battung (2020) ORGANIZATIONAL COMMUNICATION PRACTICES OF A STATE UNIVERSITY IN POST INTERNATIONAL ORGANIZATION FOR STANDARDIZATION CERTIFICATION . Journal of Critical Reviews, 7 (11), 120-122. doi:10.31838/jcr.07.11.18