ISSN 2394-5125
 

Research Article 


LOCAL GOVERNMENT STRATEGIES IN IMPROVING THE INFORMATION TECHNOLOGY-BASED INTEGRATED SERVICES IN SOUTH CENTRAL TIMOR REGENCY EAST NUSA TENGGARA PROVINCE

IMELDA HUTASOIT, DEDDY LEOKUNA, FERNANDES SIMANGUNSONG.

Abstract
This research focuses on exploring and analyzing the local government strategies in improving information technology-based integrated services, exploring and analyzing the supporting and inhibiting factors as well as the efforts to overcome the inhibiting factors of the local government strategies in improving the information technology-based integrated services in Central Timor Regency, East Nusa Tenggara Province. The theory used here was the five strategies for reinventing government, through the approach of e-Government (e-Gov) concept of internet and IT-based public service. This study used descriptive qualitative design with data collection by interview, documentation and observation. There were 9 informants for this study. The results of the study indicated that local government strategies in improving the information technology-based integrated services in South Central Timor Regency are implemented through this series of stages: core strategy with focus on clarity of purpose, roles, and direction of organizational performance, consequences strategy with focus on incentive system that support the performance management, customer strategy with focus on customer quality assurance, control strategy with focus on organizational, employee and community empowerment, and also culture strategy with focus on breaking the bad habits in public service for better licensing and investment services in South Central Timor Regency.

Key words: Five Strategies for Reinventing Government, One-Stop Integrated Services (PTSP), Electronic Government (e-Gov); Management; Government; Public Administration; Regional Analysis


 
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How to Cite this Article
Pubmed Style

IMELDA HUTASOIT, DEDDY LEOKUNA, FERNANDES SIMANGUNSONG. LOCAL GOVERNMENT STRATEGIES IN IMPROVING THE INFORMATION TECHNOLOGY-BASED INTEGRATED SERVICES IN SOUTH CENTRAL TIMOR REGENCY EAST NUSA TENGGARA PROVINCE. JCR. 2020; 7(19): 1462-1471. doi:10.31838/jcr.07.19.176


Web Style

IMELDA HUTASOIT, DEDDY LEOKUNA, FERNANDES SIMANGUNSONG. LOCAL GOVERNMENT STRATEGIES IN IMPROVING THE INFORMATION TECHNOLOGY-BASED INTEGRATED SERVICES IN SOUTH CENTRAL TIMOR REGENCY EAST NUSA TENGGARA PROVINCE. http://www.jcreview.com/?mno=106428 [Access: September 15, 2020]. doi:10.31838/jcr.07.19.176


AMA (American Medical Association) Style

IMELDA HUTASOIT, DEDDY LEOKUNA, FERNANDES SIMANGUNSONG. LOCAL GOVERNMENT STRATEGIES IN IMPROVING THE INFORMATION TECHNOLOGY-BASED INTEGRATED SERVICES IN SOUTH CENTRAL TIMOR REGENCY EAST NUSA TENGGARA PROVINCE. JCR. 2020; 7(19): 1462-1471. doi:10.31838/jcr.07.19.176



Vancouver/ICMJE Style

IMELDA HUTASOIT, DEDDY LEOKUNA, FERNANDES SIMANGUNSONG. LOCAL GOVERNMENT STRATEGIES IN IMPROVING THE INFORMATION TECHNOLOGY-BASED INTEGRATED SERVICES IN SOUTH CENTRAL TIMOR REGENCY EAST NUSA TENGGARA PROVINCE. JCR. (2020), [cited September 15, 2020]; 7(19): 1462-1471. doi:10.31838/jcr.07.19.176



Harvard Style

IMELDA HUTASOIT, DEDDY LEOKUNA, FERNANDES SIMANGUNSONG (2020) LOCAL GOVERNMENT STRATEGIES IN IMPROVING THE INFORMATION TECHNOLOGY-BASED INTEGRATED SERVICES IN SOUTH CENTRAL TIMOR REGENCY EAST NUSA TENGGARA PROVINCE. JCR, 7 (19), 1462-1471. doi:10.31838/jcr.07.19.176



Turabian Style

IMELDA HUTASOIT, DEDDY LEOKUNA, FERNANDES SIMANGUNSONG. 2020. LOCAL GOVERNMENT STRATEGIES IN IMPROVING THE INFORMATION TECHNOLOGY-BASED INTEGRATED SERVICES IN SOUTH CENTRAL TIMOR REGENCY EAST NUSA TENGGARA PROVINCE. Journal of Critical Reviews, 7 (19), 1462-1471. doi:10.31838/jcr.07.19.176



Chicago Style

IMELDA HUTASOIT, DEDDY LEOKUNA, FERNANDES SIMANGUNSONG. "LOCAL GOVERNMENT STRATEGIES IN IMPROVING THE INFORMATION TECHNOLOGY-BASED INTEGRATED SERVICES IN SOUTH CENTRAL TIMOR REGENCY EAST NUSA TENGGARA PROVINCE." Journal of Critical Reviews 7 (2020), 1462-1471. doi:10.31838/jcr.07.19.176



MLA (The Modern Language Association) Style

IMELDA HUTASOIT, DEDDY LEOKUNA, FERNANDES SIMANGUNSONG. "LOCAL GOVERNMENT STRATEGIES IN IMPROVING THE INFORMATION TECHNOLOGY-BASED INTEGRATED SERVICES IN SOUTH CENTRAL TIMOR REGENCY EAST NUSA TENGGARA PROVINCE." Journal of Critical Reviews 7.19 (2020), 1462-1471. Print. doi:10.31838/jcr.07.19.176



APA (American Psychological Association) Style

IMELDA HUTASOIT, DEDDY LEOKUNA, FERNANDES SIMANGUNSONG (2020) LOCAL GOVERNMENT STRATEGIES IN IMPROVING THE INFORMATION TECHNOLOGY-BASED INTEGRATED SERVICES IN SOUTH CENTRAL TIMOR REGENCY EAST NUSA TENGGARA PROVINCE. Journal of Critical Reviews, 7 (19), 1462-1471. doi:10.31838/jcr.07.19.176